Adam Mortimer

About Me

I’m Adam, an ABN registered tech consultant based on Brisbane’s northside. I specialise in clear, honest support for homes and small/medium businesses: networking, device tune-ups, Windows 10→11 migrations (including older hardware), smart home, security basics, and practical AI help.

Service area: Arana Hills, Ferny Hills, Everton Park, Keperra, Mitchelton, The Gap, Albany Creek, Samford Valley, and surrounds. Onsite or remote.

• Fast response, no jargon
• Clear pricing and scope before I start
• Documentation and simple handover notes

📶 Networking & Internet

Fix Wi-Fi dead zones, stabilise NBN, and speed up your whole house or office. I design and tune networks for reliability and security, without overcomplicating things.

• Wi-Fi optimisation (mesh tuning, channel/power planning, roaming)
• NBN, Starlink, and 4G/5G backup setups
• Router/firewall installs and clean configurations
• Ubiquiti UniFi, TP-Link, MikroTik, Peplink/Meraki friendly
• Structured cabling (CAT6) and SSID/VLAN basics for households

Same-day callouts often available around Arana Hills for urgent dropouts or “no internet” issues.

💻 Device Setup & Support

New device or slow device - sorted. I transfer data, remove bloat, harden settings, and make everything feel fast again.

• PC/Mac setup, email, cloud sync (Google/Microsoft/Apple)
• SSD/RAM upgrades and thermal health checks
• Printer/scanner/TV streaming that actually works
• Malware cleanup, safe-browsing and update hygiene
• Backup plans you’ll actually use

Outcome: a tidy, documented setup you understand. No mystery config.

Windows 10 to 11 Migrations (incl. older hardware)

I upgrade compatible PCs and in many cases older systems missing TPM 2.0 or on unsupported CPUs using proven install methods and post-install tuning.

Important: Installing Windows 11 on unsupported hardware is outside Microsoft’s intended use. You accept potential trade-offs (reduced hardening, driver quirks, future updates may require manual workarounds). I’ll explain the risks, get your sign-off, and document everything.

Alternative: Refresh with Linux

If you’d rather stability and speed on ageing hardware, I can install a lightweight Linux desktop that feels familiar to Windows (start menu, taskbar, file manager) for web, email, documents and everyday tasks.

• Data backup and restore included
• Driver/device setup (Wi-Fi, Bluetooth, printers, scanners)
• Essential apps pre-installed and configured
• Clear handover notes and quick tips

Quick FAQ

• Will I lose my files? I back up and verify before any in-place upgrade.
• How long? Most jobs are 1 - 3 hours depending on hardware and data size.
• Rollback? Yes - Contingency plan covered before we start.

🎓 Tutoring & Guidance

Patient, one-on-one help for kids, seniors, parents and small business owners. Neuroaffirming, strengths-based, and paced to how you learn.

• Everyday skills (files, email, photos, cloud)
• Digital safety, parental controls, online etiquette
• School tech confidence: laptops, printing, submissions
• Beginner → Advanced smartphone tips

Outcome: confidence, not just quick fixes, plus a simple cheat-sheet to keep.

🔐 Security & Smart Home

Practical safety for families and home offices, without fear-mongering.

• CCTV setup with secure remote access
• Password manager + 2-factor authentication basics
• Child-safe DNS/filters and device time limits
• Backup & recovery plan (so a lost phone isn’t a crisis)
• Smart home: cameras, doorbells, sensors, voice assistants

Annual check-up: optional security review and tune-up.

🤖 AI Setup & Support

Cut busywork and get practical results, with privacy in mind. From simple personal use to small-business workflows, I make AI useful and safe.

• ChatGPT/Gemini setup, safe-use training, and prompt habits
• Document summarising, email drafting, knowledge bases
• Automation: Zapier/n8n for repetitive tasks
• Private/offline models for sensitive data (where appropriate)
• Hardware advice for local AI and data sovereignty

Starter session (1 hr): pick a task you hate, I’ll show you how to automate or streamline it.

🌐 Website Design, Upgrades & Security

Quick wins and clean builds for small business. I can rescue slow or broken sites, modernise your look, improve mobile speed, and set up analytics and SEO basics so people actually find you.

• Landing pages and small business sites (fast, simple, affordable)
• Refresh & optimisation (speed, mobile UX, accessibility)
• SEO essentials (titles, meta, schema, sitemap, tracking)
• Security & resilience (backups, updates, firewall/CDN, uptime alerts)
• Hosting and domain help (Cloudflare, DNS, SSL)

Next step: answer a few quick questions below and I’ll propose a fixed-price option with timelines.

📋 Fill in the Website & SEO Enquiry Form

Pricing

Simple, Honest Pricing

$80 for the first 30 minutes.
Then $100/hour, billed in 30-minute blocks thereafter.

No surprises. I confirm scope before I start and keep you updated. Same-day service is often available within ~15 minutes of Arana Hills.

Typical jobs & time guides

• Wi-Fi tune-up and modem/router cleanup: 30 - 90 mins
• New PC/Mac setup + data transfer: 1 - 3 hrs
• Windows 10→11 migration (supported/unsupported): 1 - 3 hrs
• Smart TV/Printer setup and tutorials: 30 - 60 mins
• CCTV app fix + secure remote access: 45 - 90 mins

Bigger jobs? Smart home installs, network refreshes, or business workflows I am happy to scope and quote.

Reviews

Networking: “No more dead zones—our mesh finally works. Netflix doesn’t buffer anymore.”

Device Help: “Thought the laptop was done—Adam upgraded it and now it flies.”

Tutoring: “Patient, clear, and no jargon. We left with written steps we actually use.”

Security: “Set up cameras and proper logins—now we’re safe and can check in when away.”

AI: “Automated a boring weekly task—now it takes minutes instead of hours.”

Had a good experience? Email a short review—it really helps.